I paid for a Star pass in FC mobile. I was charged but didnt get the pass

Last night i bought the starpass in fc mobile using my debit card.. the notification says error occured (or payment failed i forgot) but then i see my balance on my debit and it said successfull payment. And then i check my google payment history and it also says successful payment.

Nb : below is the proof of the payment and the transaction history on my google. And also the screenshot of the starpass that still says 0/1 limit (meaning i havent get it yet)