I spent 69k shards to get Gullit but didn’t receive him

Hello EA team, please in need help. I just spent 69k shards in the signings section section to get 124 OVR Ballon d’or Icon Gullit but I didn’t receive him. He is no way to be found in my team. Below I have shared some screenshots, you can see he appears among players I own in the Ballon d’or Badge section but in my team he is nowhere to found. I just got him, I never even seen him in my squad, I didn’t exchange him for shards or for training. Please help fix this technical issue.