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Newlands68's avatar
Newlands68
New Novice
12 days ago

Lag and Gameplay issues in H2H

Terrible H2H gameplay!!

lag and glitch beyond belief!

if im honest im starting to get pissed off with this now!

ES customer service like talking to a plank of wood, never resolve any issue you take to them!

 

uselsss!!!

 

CM: Edited to update thread title to include more context 

 

4 Replies

  • Tried all the stupid things you keep mentioning to try and it doesnt fix anything! Its your end and your servers! Sort them out!!!

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    Was that after trying the steps mentioned above? Could you also share your device model, OS version, ISP, and region?

  • I have played 5 head to head matches and got disconnected in all of them and got my rank down please fix this issue

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Hey Newlands68​. Sorry to hear you’re dealing with this issue while playing H2H. I prepared a few steps worth checking first, because this can sometimes be caused by connection stability rather than raw speed:

    • Test both Wi-Fi and mobile data. If you’re on mobile data, try switching from 5G to 4G/LTE for a few matches. It helped others with similar issues. Link 
    • Check for local interference from nearby devices. In another case, a nearby device ended up disrupting the connection and causing gameplay issues. Link
    • Go to In-game settings and set graphics to Medium, keep Frame rate on High, and turn off extra visual options to reduce strain on the device. Try different settings to see if it has any impact on the gameplay
    • Close background apps, disable any VPN, turn off battery saver, and restart the phone before launching the game again.
    • Make sure both the game and your device OS are fully updated.

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