Forum Discussion

Newcomer

1 month ago

Missing content

I packed guehi 114 but he is missing from my squad and inventory. Please check my account activity and resolve this issue.

crashing

ios

EA_Darko

Community Manager

1 month ago

Never good to lose an item xj7hzohot5xw. We'll do what we can here to get you sorted.

Have you checked your unassigned pile to see if it is there?

This help article has info about locating missing items and is worth a read.

Darko

mendozzamagic

Hero+

1 month ago

EA_Darko

hi mate - you have linked to the FC26 console troubleshooting … that isn’t applicable to FC Mobile as the system is completely different and there is no unassigned pile

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if you have restarted the app (and if on Android, you have cleared your game cache and restarted your device) and the player is still not there, contact customer service via your in game settings menu and tell them that you have “content not received” - they should be able to check what had happened

EA_Darko
Community Manager
1 month ago
Hey mendozzamagic this was posted in the FC 26 forums.

As such we would assume user is on PC or Console.

Darko