My account was blocked*
* Subject: request to lift the suspension of the account-Viva mobile*
Dear support team
I hope this letter finds you well.
I am writing to you with a request to review and remove the comment that was placed on my FIFA Mobile account. Recently I received a message indicating that my account has been blocked or suspended [error code: 0 * 00102710].
If any activity inadvertently violated the terms of the game, I sincerely apologize and assure you that this was not done with malicious intent. I really enjoy playing football mobile and deeply appreciate the time and effort I have invested in the game.
Please consider giving me a second chance. I am fully committed to following all the rules and guidelines going forward.
Thank you for your time and understanding. I look forward to your positive response.
With best regards, AKRAM Abdulaziz
my account in the game RMD7
[edit: email address removed]
Hey there. Unfortunately, we don't have access to the details of your ban, but our dedicated team is here to help resolve any disputes. Here are the steps you need to follow to reach them using the web form:
Get information about your EA Account lock, ban, or suspension
