Re: FC mobile H2H bug
@3f9st4441ye1 Try clearing app cache before h2h match
Forum Discussion
6 Replies
Well, it doesn't always work, Sometimes, it still happens even though i have cleared the data cache
- @3f9st4441ye1 check the device coverage
Troubleshooting
iPhone and iPad
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
Device coverage
https://help.ea.com/en/help/ea-sports-fc/fc-mobile-system-requirements/ - @3f9st4441ye1 Clearing cache is something you need to do after every couple of games and especially before any h2h matches. Most I can play is 3 h2h marches and the 3rd is luck based (it may open or it may not).
- @Sanyosa Thanks for the explanation
You seem to have a say on device specific, I'm telling you, it's not device specific.
Many people facing the same issue is not a coincidence, or mere android fault.
- @ek8cniseie95 the majority of random disconnections, not loading etc on Android are cache related - it has been an ongoing issue since this new version of FC Mobile started ... there are other intermittent things to do with connection, cheaters, etc etc, but the main underlying issue on Android devices is a cache that is in need of clearing.
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