Unable to make substitutes

• ID del jugador (Seleccione el ícono de configuración --> UID):
  • 652674559650865152
• ¿Qué modos de juego estás jugando?
  • Todos los modos
• ¿Está recibiendo un mensaje de error? 
  • No aparece ningún mensaje de error pero no aparece ningún botón para cambiar de jugador
• ¿Qué dispositivo (marca/modelo) estás usando?
  • Xiaomi redmi note 9 pro
• Si es posible, comparte una captura de pantalla o un clip del problema...
  • adjunto
• ¿Tiene alguna actualización de dispositivo o aplicación pendiente?
  • no, he instalado la última actualización

1.UID : 375907415193300992

2. Game modes : Manager mode, Head to Head , Event matches, Challenge mode matches , Tournament mode 

3. No error messages seen on screen

4. Device name: Iphone 12 mini

5. No device or app update pending 

---

@EA_Illium wrote:

Hey Everyone, 

Thanks for reaching out to the FC Mobile community on Answers HQ!

If you are still running into issues with making substitutions, please let us know the following:

• Player ID (Select the setting icon --> UID):
• Which game modes are you playing?
• Are you getting an error message? 
• What Device (make/model) are you using?
• If possible, share a Screenshot or Clip of the issue...
• Do you have any device or app updates pending?

We can use this information, to help make the team aware of the issue and to further investigate.

Thanks!

---

Thank you

---

@EA_Illium wrote:

Hey Everyone, 

Thanks for reaching out to the FC Mobile community on Answers HQ!

If you are still running into issues with making substitutions, please let us know the following:

• Player ID (Select the setting icon --> UID):
• Which game modes are you playing?
• Are you getting an error message? 
• What Device (make/model) are you using?
• If possible, share a Screenshot or Clip of the issue...
• Do you have any device or app updates pending?

We can use this information, to help make the team aware of the issue and to further investigate.

Thanks!

---

My player Id : Op_charsific

gamemodes : all gamemodes

message : no i am getting no error message

device : I am using a iPad 7th gen

i will attach a screenshot 

no I have no updates pending

I don’t have substitutions 

the drop bar has no substitutions option 

even the auto substitutions is not working 

My players get tired and I cannot use the sub 

FC mobile 

UID :  410189827816415232

user: [edit: email address removed]

TheProf 

Product: EA SPORTS FC Mobile 2024
Platform:Android
What's your device's make and model? Samsung Galaxy Tab SE7 FE and Samsung Galaxy S22 Ultra
What's your device's firmware? One ui
What is your game version? 2024
In what game mode did the bug occur? All Modes
How often does the bug occur? Every time (100%)
What happens when the bug occurs? I can't substitute my players during match. Substitution button not available.
What time did you see the bug? (HH:MM AM/PM) Everytime

‌

Hi... I am facing the same issue... Did you get any solution?

Is there any solution to this problem yet? I am facing the same issue.

@EA_Illium

I am facing the issue too..

UID: 791370037255073792

Game mode: H2H, Manager mode

No Error message. It's just that the sub option is not there at all.

Device model: Google Pixel 6A

My phone is fully updated.

Is it solved?.....Im facing the same issue.

Me too please help