Forum Discussion
I am facing same problem with my game. Plz help me i am tired. Plz 🙏
- dzrtr3 months agoHero
What actual troubleshooting have you carried out?
Historically, it was related to cache and app issues (needed to re-install the game), sometimes just toggling between Wifi and Mobile also worked.
- ojygx5efzhrt3 months agoNew Novice
I have already done these steps, but issue remains same , i m facing this since 3 -4 months, when i go away from home i want to play game on my mobile data then it will not work properly such as division rivals match making can't work and with bots match also can't work. Now i m tired of this. Tell me what should i do??
- mendozzamagic3 months agoHero+
It sounds like your network provider is not giving you good enough data speeds to handle the game … I have had this issue when traveling in regional areas for work, the quality of local services is such that I can often only log in and play very early in the morning or very late at night when there is not much traffic on the local provider network.
You can find troubleshooting here, but if everything works fine on your wifi, but not on your mobile network, then I would suggest you need to check with your network provider .
Troubleshooting
iPhone and iPad
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
Device coverage
https://help.ea.com/en/help/ea-sports-fc/fc-mobile-system-requirements/
EA HELP and FC Mobile topic list
https://help.ea.com/au/help-show-more-intents/?product=fc-mobile