Forum Discussion
Hi! Thank you for the response.
I have double-checked everything as suggested:
Manual entry: I typed [edit: email address removed] manually without using any saved autofill or password managers.
Single email: I do not have any other EA accounts or email addresses — [edit: email address removed] is the only email I have ever used for EA and FC Mobile.
Incognito & Devices: I have tried signing in via Incognito mode across two separate devices (Samsung Galaxy A07 and Xiaomi) with the same outcome.
Since the in-game settings clearly show a green checkmark next to "EA Account", but the Webstore fails to recognize any profile under this exact email, it appears to be a backend sync/database error for my account.
Could you please flag my Player UID: 629687560113102848 for a manual backend link refresh?
Thanks again for your help!»