Forum Discussion
233 Replies
Solo Mut Draft, won 3 out of 4 games, couldn't get the 4th game to even start, it kept telling me the same error over last 12 hours, over and over again.
I went to cancel or end run the 2nd option down in mut draft, but now when I try to claim rewards I keep getting the same error "Our servers cannot process your request at this time. Please try again later. It then kicks me back to starting screen.
I've played every other mode without problem, but this one is really detrimental as I have nothing else to do in MUT but the drafts right now. How can I get past this or claim my rewards?
I keeping the error message "Our servers cannot process your request at this time. Please try again later” everytime I try to load into a H2H game in MUT. I would like to get this problem resolved to play this game that I paid early access for.
- EA_Barry2 years agoCommunity Manager
Please check this again when todays' maintenance is completed, thanks.
This happened to me yesterday, this issues remains again this morning. I'm unable to redeem rewards, I'm also getting the same error when trying to enter practice mode.
Product: Madden NFL 24
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? niek_man
Date/time issue occurred 10/16/23
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Draft Champions
Summarize your bug When trying to start a new game and eventually when i gave up and conceded the season to collect rewards i would get an error message saying "Our server cannot process your request at this time. Plese try again later." It has been since the first launch night (8/14) this started happening. It seems like after my third win it had a problem processing the victory and the game froze while loading out. It started happening after that.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I am not sure how to recreate it's onset, but for me it happens when i would go to view my draft season record or try to play the next game or claim rewards.
What happens when the bug occurs? Freezes to main menu, even our of ultimate team. Message "Our server cannot process your request at this time. Plese try again later."
What do you expect to see? The start of the game or my rewards at this point.
PS4 Crash Reporting: Please copy the text you put in the crash report here. "Our server cannot process your request at this time. Plese try again later." i am on ps5
What is the AMD or Nvidia Model Number of your graphics card? n/a
Enter RAM memory size in GB n/a
Draft solo through ultimate league crashes on every startup.
When trying to start a new game and eventually when i gave up and conceded the season to collect rewards i would get an error message saying "Our server cannot process your request at this time. Plese try again later." It has been since the first launch night (8/14) this started happening.
It seems like after my third win it had a problem processing the victory and the game froze while loading out. It started happening after that.
Product: Madden NFL 24
Platform:PlayStation 5 Digital Edition
Which console generation do you have? Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? CMJ77
Date/time issue occurred August 16,2023 11:34 am
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug I cant play solo battles or Head 2 Head and Challenges won’t load. I continue to get an Error our servers cannot process your request at this time. Please try again later.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to MUT and hit solos, challenges or Head 2 Head
What happens when the bug occurs? Crashes and takes me back to the main menu
What do you expect to see? I expect to be able to play the game.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I attached a photo.
What’s the deal on this??? Servers are still down. Quite frankly, it is amazing how botched the rollout of this game has been consider how similar it is in Ultimate team to all previous editions. And then you want people to shell out extra $ to make your team competitive? Total garbage.
I'm having the same problem has anyone's started working again?
Yea they need to figure this out. What is the point of an early release if the game is bugged
- @g3N022 No it's still down for me. I also cannot use the practice function