Forum Discussion

2 years ago

Solved

EA anti chest crashing when try to load game

When trying to load the game I get a message of secure boot fail and then a crash report for EA anti cheat and have a crash dump .dmp file but it will not allow me to upload it to this question

technical issues

AKoreannKid
2 years ago
@EA_Illium nvm i enabled it in my bios and my problem was fixed, much appreciated

19 Replies

AKoreannKid
2 years ago
im having the same issue
EA_Illium
EA Staff (Retired)
2 years ago
Hi @TrainerMcG, To confirm do you have secureboot enabled?
AKoreannKid
2 years ago
mine states it is not enabled how does one enable it?
AKoreannKid
2 years ago
@EA_Illium nvm i enabled it in my bios and my problem was fixed, much appreciated
TrainerMcG
2 years ago
Alas I do not and am at work so this will be something I try when I'm home
Bengals1408
2 years ago
where is my bio?
EA_Illium
EA Staff (Retired)
2 years ago
Hi @AKoreannKid,

Glad to hear!
EA_Illium
EA Staff (Retired)
2 years ago
Hi @Bengals1408, Your BIOS is whats used when your PC first starts before you see your operating system (windows). Each BIOS screen can look a bit different depending on your Manufacturer, so I would reference any use manual you have for how to access and navigate it.

To check if you have Secure Boot enabled you can try the following steps:
- Go to Start.
- In the search bar, type msinfo32 and press enter.
- System Information opens. Select System Summary.
- On the right-side of the screen, look at BIOS Mode and Secure Boot State. If Bios Mode shows UEFI, and Secure Boot State shows Off, then Secure Boot is disabled.
4_2_0__GREENfn
Seasoned Traveler
2 years ago
what if the issue persists and secure boot shows its enabled
blinkangels
2 years ago
Same issue. I've tried everything. Going to just refund pretty quick.