Favorite plays keep clearing or changing order
Product: Madden NFL 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? XxMavxX
Date/time issue occurred 5/1/2024
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The problem is that favorite plays are sometimes clearing, or changing order. This happens any time I try a draft which forces me to use other playbooks. When I return to my team, my favorites are all in a jumbled order. If the game crashes in a solo challenge and I come back, all my favorites are gone. This is so frustrating to try to find 15+ plays in various formations and to get them in a specific order. Favorites should never clear and the order should be absolute such that they cannot be messed up.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? It happens randomly but probably once a month.
What happens when the bug occurs? Favorite plays are cleared or disorganized.
What do you expect to see? my favorites in the order that I put them in, never changing
Stop the game from crashing and stop clearing or reordering favorites without my interaction.
