I dowloaded the wrong madden and have money spent and time in madden 24 ultimate team. How do get my mut team onto the X/S version from the last gen version. It’s not showing my progress.
I got charged for madden twice and I been playing this whole time on the Xbox one version so when I clicked the Xbox series x version it just started my progress all over so I exited and went to the Xbox one version and I have all my stuff but it’s the same account so I want to transfer my stuff from the Xbox one to the series x
I am having the same problem everyone else is having. I preordered the deluxe edition on my Xbox series X. It downloaded two versions. Once the first one was done downloading I opened it up and opened MUT. I had no clue that it was the old gen version because the logos and names are exactly the same on Xbox. So now I’m stuck with my points and items on the old gen version instead of the new gen. I think it’s crazy that this hasn’t been fixed yet and it seems the you guys keep only posting updates on fixes for PS5 and PC but not Xbox why is that.
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) N/A
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe PS4 Madden 24 MUT content won't transfer to PS5 MUT
When did this happen? (dd.mm.yy hh:mm) 8/22/23
Summarize your bug I pre-ordered Madden 24 for PS4/PS5 and all of the content I purchased on PS4 will not transfer to PS5. Please fix this.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? My in-app purchases are tied to my ID.
What happens when the bug occurs? Content won't transfer
What do you expect to see? Transferred content or a refund.
I pre-ordered Madden 24 for PS4/PS5 and my PS4 Madden Ultimate Team (MUT) content will not transfer to PS5. I have made many in-app purchases and would like help with the transfer or a full refund for the MUT purchases. Thanks!
My PS4 MUT content won't transfer to PS5. Please fix this issue as many members in the Madden community were blindsided with this update. This transfer worked in the past and we have spent a lot of money on EA in-app purchases that are no longer good on PS5. Unbelievable.
I have many posts asking for help regarding the problem for next fen x box users who opened up the old gen version because the game wasnt labeled correctly. EA tweeted out a while back that we would receive preorder content on both versions of the game.
I habe yet to receive my pre order content on my x box series x version of the game.
Is there something Im supposed to do? At this point the game has progressed and the preorder content except for the 4600 points is useless.
Can someone please help me?
I bought madden 24 and used the old gen game without noticing and now I need to transfer my mut team to the new gen game how could I do that?
I realized today when trying to do cross play that since launch I’ve been playing Xbox One version on my Xbox X. I installed Xbox X version but my MUT progress is not there it’s only in the other version. Any tips on how to get it all to sync or am I stuck playing on the old gen version all year? I’m already level 23 there with 50/50 Bengals teams so not trying to start over.
So I bought the new madden 24 and downloaded it. I was trying to play MUT with my friend through Xbox to PC. Couldn’t find away to do it. Until I noticed that it downloaded the current gen game instead of next gen for me. I’ve spent so much time and money on MUT in the current Gen game. Is there anyway I can be reimbursed or get all of my progress transferred over from current gen to my next gen game. My Xbox Garnertag is xNBW x STIFF
