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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Reason for the Season not tracking wins.

Hey @jamesward84 @Hophoppe

I wanted to check with this thread if anyone is still seeing tracking issues. If so please let me know:

Platform:

EA ID (or Gamertag, PSN ID):

What is not tracking correctly? 

Cheers, 

23 Replies

  • Can’t help answer that because as stated above, I’m not replaying it because I’m not going to waste my time and not get my earned rewards. Still hasn’t tracked my previous 11 wins or given me my 2000 xp for completion, I can tell you that. I still haven’t received my missing 91 from All Madden, my missing 90 ovr Most Feared player, or my Season 1 missing rewards because of this garbage game failing to track things. I used to love Madden and Need for Speed, but based on recent years of EA robbing their customers blind, I will NEVER purchase another EA game. F***ing criminals.

  • dbzfool1's avatar
    dbzfool1
    2 years ago

    Platform: PS5

    PSN ID: MF_Killa-1

    I won 11 games in a row and did not get the xp/credit for it 

  • robbiebadger's avatar
    robbiebadger
    New Rookie
    2 years ago

    Hey @EA_Illium

    This just happened to me yesterday as well. Won 11 Games in a row. RftS shows I'm on Game 12, Live Events Objective tracker for "Win 40 games in RftS" is showing that I've won 11 of the 40, but the Win 11 games in a row didn't track. It's still showing 0/1 objective completed. 

    This is on PS5 
    PSNID: UncleChubby215

    Thanks in advance 

  • I’ve won my first 9 games in a row to start off the CPU “Reason for the Season” Event but it’s not registering as me winning them in a row. Trying to complete the challenge for the snowflakes. Username is bigegolilego.

  • starie432's avatar
    starie432
    2 years ago

    Same problem aswell. Took me along time but I finally won the 11 in a row and it doesnt count. All those hours grinding for no rewards is very disappinting. EA please give me the missing xp. My xbox user is Creepygaming334.

  • Hello, I’m still getting the issue. It didn’t track for me the first time around and now i tried another game to see if it’s tracking now and it is not. EA ID bigegolilego

  • zador73's avatar
    zador73
    Rising Scout
    2 years ago

    Platform: XBox Series X

    Gamertag: ZadorTheOnlyOne

    Even after finishing Reason For The Season, I am still missing the 2000 ZC points for winning 11 games in a row

    and it does not activate / show completed in the progress screen for zero chill objectives list.

    Thx for help.

  • D3insa's avatar
    D3insa
    2 years ago

    Hello,

    I am still having issues with tracking the Reason for the Season objective.  I am playing on Xbox One, Gamertag Eskimo22.

    I played through the games and won 10 in a row and lost the 11th.  Then went back through won 11 in a row and no update on the objective.  Played #12 and lost.  Played through again and won 11 in a row, still no update to the objective.  

    I also opened a support ticket for the issue, but they told me to come here and upvote the known bug.

  • I should’ve mentioned I’m on Ps5 and experiencing the same issue. Gamer tag is bagchaser2077

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all, 

    Thank you for the info you've shared so far. We're hoping to determine if there's an issue with what you're seeing in the objectives not matching up with how the games are being tracked on our side. 

    I noticed a couple of you shared screenshots showing that you've got 9/10 wins for the second objective in the tracker. Have you had the chance to play any more games since you took the screenshots? Has that objective completed for you since then, or is it still sitting at 9/10? 

  • Second round of playing through and it still didn’t record my 11 wins 

  • I didn't get my xp for finishing my 11 games if Reason for the season 

  • robbiebadger's avatar
    robbiebadger
    New Rookie
    2 years ago

    Hey @EA_Kent

    This is what I'm seeing today on my PS5 for RftS Event. It looks like yesterday/this morning there was some update for a new "Win 10 Games" in the event, but I had completed this on Monday (12/18). Attached are screenshots showing I'm on my 12th game, and that I've one 11 of them (in a Row - that isn't tracked, but I only did play 11 of them) and that I haven't got my reward for it. 

    PSNID: UncleChubby215

  • satfreaktom264's avatar
    satfreaktom264
    Hero
    2 years ago

    the 11 wins in a row objective was completed for me after the 12th win.

  • ohGelato's avatar
    ohGelato
    2 years ago

    Platform: PS4

    PSN ID: ItzzXLarry


    I also am having the same issues. Won 11 games in a row (lost the 12th so i don’t know if that matters), but haven’t gotten XP, and the game still says my record for most games won is 9 (in the “win 10 games” milestone)

  • robbiebadger's avatar
    robbiebadger
    New Rookie
    2 years ago

    Dear @EA_Kent, I wrote you but you still ain't respondin'
    I left my explanation, my screenshots, and my gamertag at the bottom,
    I sent two responses last week but you must not a got em...

    Hope this is fixed soon as RftS is closing in a week 🤞

  • Xbox series X

    Gamer tag: CaamHated

    I had the same problem and i need the 2000 to complete the zero chill event but i won 11 games in a row on Reason for the season and it won’t give me my xp

  • perk90rx's avatar
    perk90rx
    2 years ago
    I won 11 games, I haven’t received xp, and when I check it’s not even tracking a single win in the objectives tab.

    EA ID perk90rx
    PC
     

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