Forum Discussion

Kilcannon0's avatar
Kilcannon0
2 years ago

Selected Washington home alternative uniform, game displays standard home

I believe it was level 18 when I had a choice of jerseys.  I selected the alternative Washington home jerseys which are mostly black.  I had seen them in a gameplay on twitch as well, so was excited ...
technical issues
Kilcannon0's avatar
Kilcannon0
2 years ago
@EA_Shepard Thanks for clarifying that for me. I tried what you suggested, but it still displays the red jersey uniforms.
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@Kilcannon0 Give it about an hour and check the game again for me as that when the maintenance will be over.

  • Kilcannon0's avatar
    Kilcannon0
    2 years ago

    No change unfortunately.

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @Kilcannon0 Gotcha. Can you do me a solid and provide the following for us?

      • Product: 
      • Platform:
      • Which console generation do you have? 
      • What is your Gamertag/PSN ID? 
      • Date/time issue occurred 
      • What type of issue do you have? 
      • Which mode has this happened in? 
      • Which part of the mode? 
      • Summarize your bug 
      • How often does the bug occur? 
      • Steps: How can we find the bug ourselves? 
      • What happens when the bug occurs?
      • Kilcannon0's avatar
        Kilcannon0
        2 years ago
        • Product: Madden 24
        • Platform: Xbox 
        • Which console generation do you have? Series X
        • What is your Gamertag/PSN ID? Deeud
        • Date/time issue occurred Any game I play which uses home jersey, I believe I selected the jersey from the level 18 pack on 8/22
        • What type of issue do you have? Wrong uniform displays in games
        • Which mode has this happened in? It has shown in both Solo Battles and Challenges
        • Which part of the mode? The entire game(s)
        • Summarize your bug The game displays the Washington home jersey with red jersey and white plants, I had selected the Washington Alternative jersey and slotted it in visuals. The jersey/pants are all black
        • How often does the bug occur? Any game that uses home jersey
        • Steps: How can we find the bug ourselves? I am not sure, I have seen the proper uniforms in peoples streams, but also was in a stream on 8/23 and another person mentioned the issue while I was watching, so I know I am not alone.
        • What happens when the bug occurs? It displays the wrong jersey

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