Forum Discussion

Kilcannon0's avatar
Kilcannon0
3 years ago

Selected Washington home alternative uniform, game displays standard home

I believe it was level 18 when I had a choice of jerseys.  I selected the alternative Washington home jerseys which are mostly black.  I had seen them in a gameplay on twitch as well, so was excited ...
technical issues
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago

@Kilcannon0 Give it about an hour and check the game again for me as that when the maintenance will be over.

Kilcannon0's avatar
Kilcannon0
3 years ago

No change unfortunately.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Kilcannon0 Gotcha. Can you do me a solid and provide the following for us?

    • Product: 
    • Platform:
    • Which console generation do you have? 
    • What is your Gamertag/PSN ID? 
    • Date/time issue occurred 
    • What type of issue do you have? 
    • Which mode has this happened in? 
    • Which part of the mode? 
    • Summarize your bug 
    • How often does the bug occur? 
    • Steps: How can we find the bug ourselves? 
    • What happens when the bug occurs?
    • Kilcannon0's avatar
      Kilcannon0
      3 years ago
      • Product: Madden 24
      • Platform: Xbox 
      • Which console generation do you have? Series X
      • What is your Gamertag/PSN ID? Deeud
      • Date/time issue occurred Any game I play which uses home jersey, I believe I selected the jersey from the level 18 pack on 8/22
      • What type of issue do you have? Wrong uniform displays in games
      • Which mode has this happened in? It has shown in both Solo Battles and Challenges
      • Which part of the mode? The entire game(s)
      • Summarize your bug The game displays the Washington home jersey with red jersey and white plants, I had selected the Washington Alternative jersey and slotted it in visuals. The jersey/pants are all black
      • How often does the bug occur? Any game that uses home jersey
      • Steps: How can we find the bug ourselves? I am not sure, I have seen the proper uniforms in peoples streams, but also was in a stream on 8/23 and another person mentioned the issue while I was watching, so I know I am not alone.
      • What happens when the bug occurs? It displays the wrong jersey
      • DonuGinobli's avatar
        DonuGinobli
        3 years ago

        Has there been a fix found for this? I have the same issue. I'm not even a Washington fan and I want those black jerseys lol

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