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EA_Kent
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3 years ago

"Servers cannot process your request" error - Challenges

Hi everyone,

Are you getting a "servers cannot process your request" error when you're trying to play or complete a Challenge? Please share the information requested below!

  • Which platform are you playing on? 
  • Are you playing the Gen 4 (PS4/Xbox One) or Gen 5 (PS5, Xbox Series X|S, PC) version of the game?
  • What is the name of the Challenge where you're seeing the error? 
  • When does the error pop up? Are you getting it as soon as you try to select the Challenge? Does it come up in the middle or at the end of the game? 
  • When did you start seeing this error?  
  • Do you remember making any changes to your lineup before it started happening? 
  • Can you think of any other info that might be helpful? 

If you can share as much of the above information as possible, that will be helpful for us to look into what might be causing this error. Thanks!

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