Been playing since the game launched and now it is telling me I have a trial version. I bout the CFB/Madden deluxe bundle.
Hi everyone,
I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know.
Thanks again for your patience while we were working on getting this sorted!
Yes, when I follow the link to “purchase the full edition” when it says I’m on a trial, in the Xbox Store it says “Launch - You Own This”. I will attach a screenshot.
For some reason I bought the game and now it is showing that I need to upgrade to full version.
Gamertag is MikeHnchoSon. my purchase information is in the screenshot below.
Superstar mode. Already asked for a refund. But says i am of course outside my 14 day window. I did not ask for this stupid update. Maybe if you took your time to put out a solid game, you would not need all these updates because they would never be needed if the game was good.
Day One Madden 25 user on Xbox Series X, why am i asked to use a trial and\or Upgrade?
GT: dabceb
I've been using the game all along. Purchased in CFB25/M25 bundle.
Same issue as the others stated in this thread. Pre-ordered the MVP bundle. Been playing Madden since launch but now I am getting the "continue trial" even though the store says I own the game.
Community ManagerHey everyone,
We appreciate all the info you've been sharing with us on this.
It looks like this is an issue that's happening with the current free play weekend for Madden NFL 25. If you already have the full game you can ignore this message. Once the free play weekend ends it should stop showing up.
Apologies for the confusion on this. Thank you for bringing it to our attention!
@EA_Kent wrote:Hey everyone,
We appreciate all the info you've been sharing with us on this.
It looks like this is an issue that's happening with the current free play weekend for Madden NFL 25. If you already have the full game you can ignore this message. Once the free play weekend ends it should stop showing up.
Apologies for the confusion on this. Thank you for bringing it to our attention!
What about an update (just like this) on the actual major problem hundreds of thousands are experiencing? I think a simple status update on whats going on with Superstar Mode will go a long way @EA_Kent
It’s, not letting me play the game at all because the Trial can only be played on the account that downloaded it? I bought the game!
So i bought the college football MVP bundle to get both deluxe editions and for the past couple of days madden has been asking me to use the EA play trial to play but I fully own the game so I thought whatever it must be a visual bug, but I try and play today and it says my trial has ended and won't let me play even tho I fully own the game? any fixes? I am gamesharringf with someone but I am the one that bought Madden.
