Madden 25 Bug, tells me I have the Trial when I bought the deluxe bundle

It keeps going to this EA Play Trial window saying "this trlal can only be played on the account that downloaded it"  I preordered the ultimate bundle with CFB2025. Why does this keep happening? What trial? I logged off, and signed in. Restarted Xbox. I restart the game but it keeps going to this.  

Experiencing this exact same issue, I bought the MVP bundle with CFB 25, and now we're hit with this garbage? I'm the only account on my x, and say's this crap about the trial?? Heads up EA, I NEVER downloaded the trial, what a damn joke.

Hey all, 

If you're still running into the same trial error, can you try something for me? 

Log into a different profile on your Xbox, then log back into your main account. Let me know if you're still running into the same trial message after that. 

Thanks!

Hey @Hole_clogger, 

When you've got the chance would you mind trying something for me? 

Try switching over to a different profile, then switch back to your main account. Does it still give you the same trial error message after that? 

this is unacceptable. Literally shoveled out 150$ for a product I can’t even use. EA is literally scamming their customers. 

XboxSX: dish36

Have MS Xbox Ultimate pass

Account should own the game bought the MVP combo with college football 25

I might still be game sharing with my son

Getting EA Play trial error msg.

Uninstall and re-install.

Didn’t work for me

Thanks for the updates, everyone. 

Can you confirm a couple things for me so I can pass along the details? 

• Which platform are you playing on? 
• What's your Xbox Gamertag, PSN ID, or EA Account ID? 
• Do you have the College Football 25 + Madden NFL 25 MVP Bundle? 
• If you're playing on console, do you own the game on your account, or are you game sharing from a different account? 

Thank you! 

Yeah that would be a great solution if I could get past the message