Forum Discussion
11 Replies
- @veryokgamer I have tried every solution in previous posts and in youtube videos. IDK what to do....
- EA_Illium11 months ago
EA Staff (Retired)
Hey @veryokgamer
Thanks for letting us know what you're running into with Madden 25. Can we start by trying the following steps?
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Troubleshoot your connection to EA games
- Check if any background applications are stopping the EA app or your game.
I am having the same issue and even tried all the stuff suggested. Nothing works and its quite frustrating considering that I put 20 hrs in and it randomly just stops working but everything else works.
- EA_Illium11 months ago
EA Staff (Retired)
Hi @MetalRubyTTV Would it be possible to get a DxDiag file?
yes here is one
Yeah I am having the same issue, been over 2 weeks since I have been able to play
- @EA_Illium im still having the problem what should i do
none of this has worked i have emailed yalls support 5 days ago this is extremely frustrating frustrating that this promblem is still happening
I just got madden 25 deluxe edition but everytime I login I’m on the madden 24 Home Screen with it saying Madden 25 and when I enter ultimate team it has the old Madden 24 ultimate team Home Screen and there aren’t any face scans or the new dynamic kickoff.