Have been playing for about a month. Would just hit O on login screen & enter new email address. Went to login the other day & I can no longer enter new email. And code is being sent to old email I can't access. I've tried linking accounts & reaching out to EA with NO LUCK!! Anything I can do to get back playing??
Community ManagerTMunnza522 There are only going to be a couple of ways to resolve this one. You need access to the log in info for the EA account to make any changes. If you cannot log in, and codes go to the wrong email, support has to resolve it on their end. We cannot make account changes since we are not live support.
Im having the same issue with madden 25 on PS4. I can log into my ea account but madden has and old email address as the default account. Issue is I can’t update the email address on madden 25.
Same issue; I am playing NCAA 25. EA is sending login codes to an email I cannot access anymore. I have changed my email on my EA Account, but the game still sends to the old email and I do not get the code. A few weeks ago, I could just hit O, and I would be able to log in by changing and having the code sent to my current email. Please help.
Keep trying to get in touch with EA support.. Took me about a week to get someone into a chat. And it was at like 8:30p.m. Eastern time. Help center must be located somewhere overseas & running weird/off hours. Only took like 10-15 minutes once I got ahold of somebody.
Just keep trying to get into a chat with EA support. Took me over a week. I think they're located overseas running weird/off hours. It was 8:30pm Eastern when I got someone to help. Once in a chat with them had my email updated in 10-15 minutes.
