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I have the same issue and no one here has helped and "creating a case" didnt do anything either. Just delayed responses and no action or idea about what is happening. Sucks because all i have this game for is for the online MUT H2H and cant even play that
- EA_Aljo6 months ago
Community Manager
Unfortunately, I'm out of ideas. I really don't know why you can't access MUT. The best I can recommend is contacting your ISP to see if they can help.
If you can get into MUT, create a new lineup and use that instead. Don't edit an existing lineup. You need to create a new one. Another possible solution if you have 64 players on your roster is to remove one so you have 63.
I did reach out to WebPass. They said they will check into it.
They of course threw it back to you (EA) and said probably on server end.
I guess if I can’t get resolved this week or so, I’ll seek a refund. It’s a shame as I was enjoying the game.
*****sorry this came from new account I opened up.
I did reach out to WebPass. They said they will check into it.
They of course threw it back to you (EA) and said probably on server end.
I guess if I can’t get resolved this week or so, I’ll seek a refund. It’s a shame as I was enjoying the game.
- EA_Aljo6 months ago
Community Manager
Thanks for trying that. This is obviously very unfortunate. If I come across any other potential resolutions, I'll let you know.
- @EA_Aljo
Every time I try to play solo challenges or solo battles in Madden 25, the game says, "our servers cannot process your request", it's been like that for days, what should I do? Please help. BTW i'm on PS4 - EA_Aljo6 months ago
Community Manager
- @EA_Aljo Still doesn't work
- EA_Aljo6 months ago
Community Manager
There currently is an issue with solo battles that is being investigated. Let's wait until that gets resolved before continuing to troubleshoot this.
It does seem like quite a few are getting same error message. Wonder if common thread?
I have deluxe edition with early access. Played since day one and lost service on Aug 20.
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