Solo Cloud Franchise Temporarily Unavailable

Hi EA Support,

I’m having an issue accessing one specific Madden 26 solo cloud franchise. When I try to open the league, I get a message saying the franchise/league is temporarily unavailable and to try again later.

This does not seem like a general connection issue because my other cloud franchises load normally. The issue appears to be isolated to this one specific cloud franchise save.

Issue details:

Platform: PC

EA ID / Gamertag / PSN: jvbexperience

Franchise type: Solo Cloud Franchise

Franchise name: jvbexperience_8

Approximate time the issue started: tired to access on 6/21, ongoing

Error message: “Franchise/league is temporarily unavailable. Please try again later.”

Other cloud franchises working: Yes

Other online modes working: Yes

Internet connection working: Yes

Game restarted: Yes

Console/PC restarted: Yes

I have already tried restarting the game, restarting my system, checking my internet connection, and opening other cloud franchises. Since other cloud franchises are working normally, it seems like this specific franchise may be stuck, locked, or corrupted server-side.

Can someone please check whether this specific franchise can be restored, unlocked, or repaired? I would really appreciate help because I do not want to lose this cloud franchise save.

Thank you.