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FloweyHahahaha's avatar
3 hours ago

Can’t do anything online because of EA server connection

Every time I try to play online like online H2H it keeps saying connection lost and I’ve lost my connection to ea servers. I’ve gone on the website and done everything like clear cache like it said on the ea website but it’s still not working 

I don’t really understand what’s going on because I just got the game and I’ve never played madden before so I’d appreciate it if someone could help me

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hi there. Did you try all the connection troubleshooting steps here? Also, are you on a wired or wireless connection?

  • FloweyHahahaha's avatar
    FloweyHahahaha
    Newcomer
    2 hours ago

    Yes I tried everything that I could do on my ps5 on the website. I’m also on a wireless connection. Thanks

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Would you be able to switch to a wired connection or is your router too far away?

  • FloweyHahahaha's avatar
    FloweyHahahaha
    Newcomer
    27 minutes ago

    I could definitely try that yeah. My ps5 is right next to it so I’ll check if it works. If it doesn’t though what should I do? Thanks for the help btw

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