Why can't we just get a functional game?

I highly doubt anyone will ever actually read this, but my therapist said that keeping my frustrations bottled up can lead to a plethora of other health problems, so it's important to air your grievances...even if it's in an empty chat room. Any-who...

Now I'm no financial expert, or software developer, or anything even remotely related, but what I AM, is a long time gamer, who isn't difficult to please. Which is why I can't understand why myself, and the Madden community as a whole, is annually given this digital disappointment? Okay, perhaps I'm being too harsh. While I COMPLETELY understand that at the end of the day you guys are a business, who's exists for no other reason, but to make money for the investors, and the only question plaguing investors isn't "are we producing a quality product?" or "Are the customers happy and/or satisfied?". It's "Did they buy it?" and if the answer is "yes", then who cares about the rest. And more often than not, in a free market economy, that's fine because if you're unhappy with any aspect of the product, you can cease to patronize the offending company and give your money to a company that better fits your needs, values their customers, provides a superior service, or whatever. But unfortunately, when it comes to Madden, we, the customers/gamers, are not privvy to such a luxury. I believe that I speak for MANY gamers, when I say that we feel  as though we are not valued, and feel almost as though we're being taunted. I find it difficult to believe that developers and decision-makers are completely oblivious to the conundrum faced by madden players world wide.

"You have an issue with our game?...Don't buy it. Go purchase it from another developer...oh. That's right...you can't". 

So you guys know that whether we're still dealing with the same bugs from 5 iterations ago, swear we're not buying it next year, or just **bleep** and moan in an empty forum, like I'm doing now, that next year...we'll be in line, 80 bucks in hand. Which kinda feels like "diet extortion". 

I honestly just wish I could get a few questions answered. I think that the entire community would appreciate some level of transparency. I PROMISE you, helping us to understand why certain things are the way they are, would do wonders for us all. For instance...a common theme with players, is that we can't understand why the same bugs make their in-game appearance, year after year? Now I'm not going to sit up here and pretend to even remotely grasp the inconceivable complexities of turning zeros and one's into the game we know today, because I don't. But from talking to, interacting with, and scrubbing forums the general consensus is clear. Players care more about a playable, working title, than they do about new features. Look...I get it, you want to make it appear as though you're giving us something fresh and new...[Spoiler Alert] It never feels fresh OR new. Like some things just feel completely counterintuitive.  Like why introduce ANYTHING new, with all of the stuff that needs to be fixed? Does that make sense? But this is the basis of all of our frustrations. For instance...The addition of the Sphere of Influence. I think it's great! Awesome addition, in theory...but it's broken. And not only is it broken, but the SAME quests that haven't worked in YEARS (get 3 3rd down stops/Force a fumble on a Boom Stick/Get a goal line stop) STILL don't work! No exaggeration...I've never completed all of the quests in Superstar...EVER. Because there is ALWAYS at least 1 that's impossible to trigger in game. So now not only do I have 4 Head coaches, 3 DCs, 5 S&C coaches, and teammates from long deleted profiles, forcing my current teammates to be "inactive", making them impossible to upgrade, but I still can't complete the same quests I've been unable to complete for no less than the last FIVE iterations. So instead of the Sphere of Influence adding to, and creating a more enjoyable gaming experience, it's just added new bugs to the mix, while compounding the old, creating an overall LESS enjoyable experience.  And this is what's frustrating. I would rather you give me this exact game, no other additions, just updated teams and rosters, and use the time that would've been designated for "creating a more immersive experience", for creating a playable, enjoyable game. I don't think you guys understand the gravity of one year giving your loyal fan base a game we can actually play. Anyway...I've gone on far too long. I'm actually ashamed of myself for even HAVING this much to say on the topic. Jesus...is this what my life has been reduced to? 🤦🏾‍♂️

"Good day, sir...I SAID GOOD DAY!!!"