For starters game doesn’t let me jump for the ball and I’m tired of it it and now you won’t register I’m kicking the extra point so now I’m missing extra cause you won’t register it so either refund me for this game or fix it or yall are losing someone and I’ve been playing madden since the John Madden on th 64
they won't give you a refund, and they will gaslight you into thinking its your fault.
Community ManagerHey aarongriffin29,
If you're running into situations where the game isn't working the way it should, please feel free to use the bug report boards to let us know. Those details can help investigate and prevent things like this from happening in the future, so thanks for anything you're able to pass along.
Any refunds will depend on where and when the game was purchased, but if that was picked up through us you can follow these steps to start the refund process. If that was through the Xbox store, it'd instead be best to get in touch with Xbox support to see what options they may have available.
