EA connection problem

Hi Cheehoo8​,

Sorry to hear you're experiencing disconnections from the servers while playing Madden 26. I know it's really frustrating when that happens, especially when it's affecting your online record.

These kinds of intermittent connection losses are often related to something disrupting the stability of the connection between your PC and the EA servers. While we can't investigate your specific connection from here on the forums, I recommend trying some basic PC troubleshooting steps first:

• Power cycle your network: Unplug your modem and router for about 60 seconds, then plug them back in.
• Use a wired connection: If you're on Wi-Fi, try connecting your PC directly to your router with an Ethernet cable.
• Close background applications: Make sure no other programs are running in the background that could be using up bandwidth (like streaming services, downloads, or other games).
• Clear the EA App cache: You can do this by clicking the menu icon in the top-left corner of the EA App, going to Help, and then selecting App Recovery.

We also have a detailed guide with more steps you can take to troubleshoot your connection here:

Troubleshoot your connection to EA games

I hope this helps you get a more stable connection.