Pulled the new Ltd kicker sold but no coins

I have never had so much problems with try to get ahold of customer support for a company I started to had madden around madden 20 or 21 because of where they took the game and how to community plays these games finally came back to madden I pulled the new Ltd kicker in game that was quickselling for 875000 coins I spent a bunch of coins on helping my team at the end I was around 515000 coins I sold one of my cards brings me to like 716000 sold the Ltd because I thought I was going to get a bunch of coins instead I zeroed my coins out for a minute then it changed my amount of coins to 819000 or 820000 I have been trying to get help from support ive had 2 people end the chats on me middle of chat and the people who actually tried to help to me to wait till the next day it is the next dat and when I try to make a ticket to speak to live chat it now tells me that the live chat people can not help and to go to forums for help this is silly this in game currencies cost the company nothing to use i have to use my money and my time to build my team ive dealt with all of the issues we've already had on this game and to still put time and money in to this game and receive zero support when I tried to get some from the support team makes me want to drop this ea service entirely so here's my last ditch effort to get any support for this issue I know im only one out of hundreds of thousands people who pay for this service but I won't be one of them for much longer if I can't get any help at are....