sick of the same issues in madden year after year

i have played madden since it first came out and every single year. I am sick and tired of the sae issues year after year, they seem to be seriously bad in madden 26 and ive had it. It lags, it gives errors. Ihavent been able to play this crappy game for weeks until recently and now it is doing it again. Is there anythign we can do about it to get our money back for such a faulty product? I can t find anywhere to send a message to EA technical support or contact customer service, its just runaround on the website.