Error code 0x80070490 (Xbox One)

Hey @vikeskid28 when you have a moment can you go through the following steps if you have not so far and check if this continues?

• Close other running games or apps, (for Series X|S also close others running in quick resume) 
• Remove any connected device, or additional USB's from the console then restart the Xbox and check
• Check for updates 
• Try the steps in our Connection and Advance Connection Guides 
• Open you're Xbox NAT Type
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
• Remove then Readd Gamer Tag on the console 
• Persistent Storage 
• Go to settings > Select Device & Connections > Then Blue-Ray 
• Select Persistent Storage > Clear Persistent Storage 
• Alternate Mac: 
• Go to settings > Select General  > Then Network settings 
• Go to advanced settings > Alternate Mac address > Select clear 
• Select restart 

I have already tried all of these things and nothing worked.

I don’t have access to another account that I can test Madden with. There is nothing plugged in to my USB port.

Hi @vikeskid28 Can we try to manually clear the cache by powering off the Xbox, once done unplug the power cable and give it a few minutes for the console to lose any power retention, then replug and boot back up to check if this continues?

I have done this over five times and it hasn’t worked

Hi @vikeskid28 We can try the additional steps listed by Xbox in their support article. 

These steps did not work

Yes, my Xbox is currently updated.