Whenever I log into mut23 it shows me I have to do the joe burrow challenges so i did the first one but now im getting an error message when i try the second one saying : “Our servers cannot process your request at this time. Please try again later”

PSN ID or Gamer Tag: ShinyTweakerType of Network being used: NAT OPEN Date/time issue occurred: October 19 2022What were you doing when it happened? I was just doing solo challenges and moving onto the next ones. (finished legends and moving onto team diamonds and AKA)What was the last action you completed before it happened? Exited a solo challenge from Legends. How often does the bug occur? This happens every time I try to do any solo challenge that I have NOT completed. Steps: How can we find the bug ourselves? Well for me every time I open madden 23 I go to MUT and go to solo challenges and try to load any of the ones I haven't completed once I do that for example go to team diamonds click on the first one then press play solo it loads to a purple screen then says "Our servers cannot process your request at this time..."I HAVE TRIED ALL OF THESE STEPS BELOW ALREADY:Visit your Roster within Madden Ultimate TeamVisit the Lineup Adjustment Tool on the right sideCreate a New Lineup & Change to BEST TEAM OVRDeactivate Superstar players from your lineupAttempt to play a Solo Challenge game before making any adjustments to your lineup.Did not work? Try removing/swapping out your Team Visuals and Strategy Items and play again.Did not work? Try power cycling your Xbox, PlayStation, or PC & reboot your network to rule out any local connectivity problems. Nothing has worked for me also I have tried seeing if any other accounts are linked with this xbox ID and its only one which is (shinytweaker) I have also tried outside help besides EA and nothing has worked I would appreciate if you could get back to me as soon as possible i cant do anything in the game to progress.

My MUT challenge won’t load on Madden 23 every time I try to load challenges up it gives me an error message “Our servers cannot process your request at this time. Please try again later.”Its been going on since Tuesday I’ve tried restarting my console, game, and router nothing seems to work.I play on Xbox series X and the game is Madden 23.what should I do?

Hey @CarloDel Thanks for this information, Can you try going through the steps listed here?

Stuck on the start you ultimate team after ive already completed it last season

This has been going on for weeks now in ultimate team… Whenever I try to add a player to a set or try to play ANY challenges. I get an error: “Our servers cannot process your request at this time. Please try again later.” I have restarted the game, and console and still doesn’t work.

Madden 23 Error "Our servers cannot process your request"

135 Replies

ZAYNK109
3 years ago
Platform(Include which Generation): PS5
PSN ID or Gamer Tag: coolman47769
Type of Network being used: LAN
Date/time issue occurred: October 22, 2022
What were you doing when it happened? I was trying to join a field of fear game
What was the last action you completed before it happened? Added x-factors to my team
How often does the bug occur? 100% of the time I play
Steps: How can we find the bug ourselves? Go into Ultimate Team and go into any solo challenges
Also, include any troubleshooting, Screenshots/Clips you might have: Don't have any
113839
3 years ago
PS5
RUSDOG101
WIFI
23/10/22 1:05pm
MUT
Completing a set
Any time I complete a set or load into a MUT game
Load up MUT and load into a challenge or complete a set
Shady_Bully1
3 years ago
@ShinyTweaker I had this Madden 3 days before it’s release to everyone. Day one this game has not worked right. EA claim they give you all the packs and rewards that you have won and earned. What about all the packs and rewards we could have earned with the game being down all it has. Madden is a seasonal game and if the game is down for 1-2 months that’s a lot of items that gamers could have earned that they didn’t because your game doesn’t work. I have lost weeks of solo battles, I rarely lose in solo battles, I missed out on all the rewards and packs when it was down. Yesterday I played 3 of my solo battles, after the 3rd just continued to the forth and the game froze. Waited 10 minutes no change in my blank screen. Hit the back button and took me back to solo battles but only the ratings screen. My opponent screen was gone and my last opponent was no longer available.

Restarted the system and got the same screen. Called EA, they once again wanted me to restart the system (like I wouldn’t have done that before calling them). I got the same screen. So they say the same thing as always. We are aware of issues and we are working on them. Your frustration is understandable. Just be patient and we will get it back working asap. No only that but other aspects of the game are working okay those until we get solo battles back up. REALLY!!!!!!! Just trying to pacify me to get me off the phone. Well I’m not a kid. I paid $100 for a game that has been trash since day one. There has not been 1 complete week that this game has worked for me. That is not a exaggeration. All the restarting and rebooting are not going to work. It’s all on EA’s end. I have done all that for weeks and none of it ever worked. Just be patient and keep losing possible rewards and packs and items that you could have won if the game worked. Don’t worry EA will not possibly think about giving their dedicated gamers any thing for their wasted time and troubles and frustration. They will give what you earned supposedly. Lol, great company we are supporting.
jango62301
3 years ago
UPDATE: If you want to see how I fixed my issue it is below:
Since EA can not seem to get back to anyone and this causing more and more players issues I dug into every angle I could find. It took me a few minutes to realize that the problem was with the Generate Best Lineup feature. When I do that it Madden placed my Ted Hendricks into 2 different positions which basically made my lineup invalid. After I removed the card manually and substituted a different card in I was good to go. Not sure if that will be the case for anyone else but it did fix my issues. Disappointed in Madden this year. i have been screwed out of rewards, daily challenges not counting, pack issues, etc. Sad to see the state of the game this year.
I am now on day 2 of the "Our servers cannot process your request" error message, thus making ultimate team challenges unplayable. Per a previous post here is the info
Platform(Include which Generation): Xbox One x
PSN ID or Gamer Tag: jb62301
Type of Network being used: wired
Date/time issue occurred: started on 10/21...still happening.
What were you doing when it happened? Trying to play challengea
What was the last action you completed before it happened? Just started the game
How often does the bug occur? Every time
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:
Getting very frustrated.
rnm85639872
3 years ago
@ShinyTweaker Having same issue on ps4
cwillie04
3 years ago
I played my first solo game for Sunday, and after that win, the other games have disappeared, it just shows the leaderboard and my level/rewards. I need two CP points to unlock Hooker and due to this glitch, will.Not.be able to get it.
samkaras17
3 years ago
xbox one
DummyBoyKika
Private wifi
10/23 7PM EST
trying to play MUT H2H
solo battle
daily
Shady_Bully1
3 years ago
Too many issues with this game since the release. Solo battles stopping out of nowhere. MUT counting wins as losses and starting your streak over and field of fear is doing the same thing. What about all the packs, coins, xp, cp and field fear xp I would have if this game actually worked. This game has been out a little over 2 months and it has worked barely half the time. Madden22 I was 3 times as far as I am now in 2 months. 2k23 came out about 2 weeks later and I have not had1 issue yet. Maybe EA should consider letting 2k sports take over Madden. EA has lost a huge long time fan. I basically lost $100 on this game. This game has caused more frustration than fun to me. After a long day of work I should relax playing PlayStation but I am constantly disappointed because it never works.
Bandit75238
New Ace
3 years ago
Nuge100 figured out this is caused if a player is upgraded at any point, it can never go in a set. Thus players bought on the auction house may be useless, cause you can remove the upgrades and sell it, it will not go into sets.
I have told ea about this, they do not care. Just say glad you got it working ( this was by trying different cards - increasing the cost of sets ), they didn't seem to care what was causing it or that it has been an issue since release.
85rrsjct4ewa
3 years ago
Xbox one - VadoseCube3750
Wireless network, Open Nat
7:32 PM, October 24
I was trying to login to MUT and got a message saying our servers cannot process your request at this time.
The last thing I did was login, get the error, restart my Xbox then get the error again.
This bug occurs every time you try to enter MUT

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Madden 23 Error "Our servers cannot process your request"

135 Replies

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