Madden 23 Error "Our servers cannot process your request"

Platform: Playstation 4

PSN ID: lil_cranny
Type of Network being used: wired

Date/time issue occurred: 10/14/2022 - Current day

What were you doing when it happened? Trying to play challenges and it gives me the error message: EA servers cannot process my request right now.

What was the last action you completed before it happened? I clicked play for the challenge

How often does the bug occur? Each time I try to play solo challenges

Steps: How can we find the bug ourselves? use my lineup and try playing challenges

Also, include any troubleshooting, Screenshots/Clips you might have: Restored license, disconnected and reconnected to Wi-Fi, uninstalled and redownloaded, changed lineups

Hi there, @lil_cranny03 

Thanks for reaching out about this. Try setting your lineup to the best overall. Let me know if that helps or not. Thanks!

I have previously tried this and it still doesn’t work. Is there any other fix to this problem?

@lil_cranny03 

Try setting all your team visuals to default. Also, if you're using a custom playbook, try a default one.

I’m still getting the same error page

@lil_cranny03 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

Also, can you switch to a wired connection or is your router too far away?

Still didn’t work. And I’m already on a wired connection.

@lil_cranny03 

Thanks for trying that. Next, I'd like you to rebuild your database with the instructions here. Also, restore your licenses with these steps.

Tried both of these and it still doesn’t work

Every time I try to run a TOTW challenge in madden 23 it just says our servers can not process and for all other challenges it is fine. What is the reason of this?