Forum Discussion
23 Replies
This is the 31/32 bug. Check the other thread in here and upvote and comment on it
Hey I’ve been playing sense release and ever sense this morning I’ve gotten this error. I’ve tried everything from restarting wifi and console too many other things. Please help.
- EA_Solaire3 years ago
Community Manager
Hi there @4KingsNightmare,
Can you let me know which platform you're playing on please?
I’m on ps5 but I’m playing the ps4 version of madden 23
- EA_Solaire3 years ago
Community Manager
Does this error happen if you use the PS5 version instead?
I only have the ps4 version because a lot of my friends i play with don’t have a PS5……Sense i know EA has “a lot” going on I’ve been trying to resolve this myself. I’ve unlinked an extra account attached to my ea profile by calling your hotlines. They told me the work around was use a hot spot or change DNS. I’ve done both, neither work. However i found a new error. I can load into madden and even ultimate team but whenever i start up a offline challenge (solo challenge) i get the original error “our servers cannot process your request at this time. Whenever i try to do a squads game or H2H i get a different error “CONNECTION LOST you have lost connection to ea servers. I’ve already opened to bundles costing well over 100+ so “making another account” is not possible without a full refund.
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Psn: AKingsNightmare
network: Hotspot, Wifi, Lan wire, change DNS
date: I got on after work yesterday and it was flawed so sometime yesterday
what was i doin: it was working fine when i got off to go to sleep 2 days ago….last time i played
last action: me and my buddy won a squads game
how often: Every single time i start any challenge or h2h
how to fine the bug: it must be account based
OUR SERVERS CANNOT PROCESS YOUR REQUEST AT THIS TIME
Platform(Include which Generation): PS5
PSN ID or Gamer Tag: Splater_plater12
Type of Network being used: Wifi running 609 down 509 upDate/time issue occurred: 9/10 @ 10:30 MDT
What were you doing when it happened? Trying to play ultimate team or face if the franchise
What was the last action you completed before it happened? Restarted and it happened again
How often does the bug occur? everything I try to play
Steps: How can we find the bug ourselves?
Also, include any troubleshooting, Screenshots/Clips you might have:
Me too I cant play squads it says error and kicks me
Everytime I go into squads it shows servers cannot process my request. I also can't load into online games.
- EA_Solaire3 years ago
Community Manager
Hello @aspags11,
Could you let me know which system you're playing on please?