Points Purchasing Error Madden 21

Still cannot purchase anything it says 

“There is no content.

it might not be for sale yet, or might no longer be for sale”

This says this for anything I try to purchase. I’m on Is PS4

I’m having this same issue on XB1

Hundreds of people across the nation are having this issue. Your question is have we reset our console? Yes I turned it off and on over the last two weeks. Yes I'm sure every other person is turned it off too. Yes this is a known issue. Are you searching to find the answer to this or are you being facetious

I purchased 2200 points through the store for $20. They have not shown up. When I try to load them it says there are no points available. When I sell a player in the auction it says the servers are unavailable. It just appears as though I'm not able to use the auction house I can't buy packs I can't add points but I can slow grind...

Hey @roddawg10, 

When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up the account and look into those missing points. Unfortunately we don't have a way to look into missing points here on Answers HQ. 

For more information on how to set up a case with them please check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook as well. 

/Kent

Thanks for the updates, everyone. 

If you're still getting an error when you're trying to purchase points, I'd recommend getting in touch with the Xbox or PlayStation support team so they can take a look. Since the purchases would be going through the Xbox or PSN store, I'm afraid we don't have the visibility to see what might be blocking it. For more information on how to contact them check out the links below: 

- PlayStation Support

- Xbox Support

/Kent

Im having this problem on a PS4, from the game I downloaded from the PlayStation store. “There is no content. It might not be for sale yet, or might no longer be for sale.”

same error message for almost a week. Software is up to date as of October 8, 2020. 

I get an error message saying it’s not available. This has been happening for about 3 days.