Re: New Year's 95 OVR Calvin Johnson not unlocking

It didn’t help. Still lost my 93 Calvin johnson West Coast for nothing.

Still not fixed on my end. I have force closed the app and done everything EA has asked. I am still without my player and can not claim the 95 OVR version. I was considering the most feared gronkowski but he doesn't have requirements to meet either. 

@AOwens32 Where did you initially get the 93 Johnson you traded in? Which scheme was he?
Can I get your UID too? it should be on your settings page. 

Can you check if Vick is showing as exchanged on your side of things, as in @maryant328787's initial post?

I got VERTICAL Calvin Johnson 93 OVR from grinding out the Thanksgiving Feast and earned him. My UID is 46336485. It shows Michael Vick as exchanged . 

Here is a screenshot of my UID

[Removed UID - CM]

@EA_David .. is EA having any luck getting to the bottom of the issue. I really enjoy this game after 4 seasons but I'm hesitant to continue with the festivis pack issue and again with the OVR 95 trade in. I'm hoping a solution comes because I have spent good money on this game in the past years but have currently slowing my playing until this gets resolved. The hotfix that was sent out did not realize any issues on my end.

I got him from grinding out the Calvin Johnson Thanksgiving Master stuff. The West Coast Calvin johnson is the one I had, trained up quite a few levels too.

And my UID is 31675285. 

And the Mike Vick sets are not showing that anything has been done. 

I attached a picture of my UID. I got the West Coast Thanksgiving Master Calvin Johnson from the Thanksgiving Master set. And the Michael Vick exchange sets are not showing anything has been done. Is this going to be resolved in time to receive my 95 West Coast Calvin Johnson?

[Removed UID - CM]

I have the exact same issue. I have spoken to an advisor twice about it. 

In fact EA gave me a token but it's useless. It has to be a CJ token when I exchange the set. So I have a token but the CJ isn't unlocked and I have all the stuff ready to go. I was talking to an advisor who told me to exchange the 93 player, I did, got 32k TP but no token and now I am out a 93 player!!  I could have sold him. I have NO upgrade and no solution. Just unlock the set so I can upgrade. 

I posted on the link they gave me, which is the other forum. I have 12 hours to go and get this done. 

Hi again, can I check that you were trying to exchange the full +5 master CJ? This is the card that was needed in order to upgrade to the 95?

I was. I was even given back a 93 Calvin Johnson to replace mine but it is the wrong playbook. It is spread and I needed West Coast

Hi David,

Yes,  it was a 93 CJ that I earned from the Madden Feast promo. I was ready to unlock but it would only offer 32k in TP. I didn't want the points, I wanted the upgrade. I spoke to EA about 3 times about this. I was literally on the phone with the EA advisor who told me to exchange the player and it would unlock. I told him I didn't want to lose the player if it didn't work. He assured me this is what the specialist had told him to advise me to do. So I did. Exchanged for TP, it didn't unlock and the advisor disconnected the call. I had to call back again and now I lost my 93 CJ who was at least better than what I have now! Like I mentioned I could have sold him in this promo rather than get all those TP. EA admitted it was a glitch and gave me a token but that token was worthless if CJ was still locked. I just wanted it unlocked so I could fulfill the set and then they started to tell me to post here. 

This is just not okay.

 EDITED TO ADD MY UID.

[Removed UID - CM]

David, I went ahead and exchanged the Spread 93 Calvin Johnson I was given due to the glitch just so I would at least get a little something. Is there any way that the current 95 Spread Calvin Johnson from the New Years event could be exchanged for a 95 West Coast New Years Calvin Johnson? That’s the one I wanted when the original problem occurred. 

I also had a similar issue. Reported it on casenumber: 45789024.

UID: [Removed UID - CM]

I exchanged my 93 ovr Calvin Johnson west coast, but it didn't unlock. In stead it unlocked Tom brady qb vertical in the 91 OVR upgrade set.

I cant use Tom brady qb vertical because i'm on the west coast scheme.

Please fix it.

Tried to exchange my 93 Calvin Johnson, for the 2019 token to upgrade to 95. All I got was 32000 tp's. I got my CJ vertical from the thanksgiving feast promotional. My ID: [Removed UID - CM]

It effected me as well, error report 45826002. Calvin Johnson spread base 93. 

Despite them extending the sets for 24 hrs the issue is still not resolved.  At this point I don’t even want the upgrade, just give me the 93 OVR that I lost.  They need to reverse the exchange or give everyone who experienced the problem a player of equal value 

Trade in 93 OVR Calvin Johnson vertical, obtain from Thanksgiving master set

 [Removed UID - CM]

I have same issue. I paid 10 buck for partty hats to get ballons and traded in my 93 ovr CJ in and did not unlock. So now im out a diamond west coast WR. Very upseting not happy at all. Feel like you stole 10 bucks and my player.

 [Removed UID - CM]

Still not fixed.  Just stung me this morning.

UID:   [Removed UID - CM]

Earned 92 TJ Watt and exchanged it for a New Year's Token but it didn't unlock the 95 TJ Watt

Exact same thing happened to me this morning!!!

I’m 39020342 and got the Calvin Johnson in the New Years Eve 2018 Masters set event

My UID is [Removed - CM] and I got Calvin Johnson (West Coast) in the New Years Eve event.  Traded it in to upgrade to 95 and it did not unlock the upgrade.