I'm an android user and when I play madden every 2-3 minutes it puts my phone onto the lock screen. What should I do?
In your phone settings, you can set a longer screen timeout or disable that feature entirely, thanks.
Community ManagerIn your phone settings, you can set a longer screen timeout or disable that feature entirely, thanks.
That's not the problem because I would be touching my screen and it just turns off randomly and it only happens when I'm playing madden. I also had this problem with other android phones.
Here is a link to a screen recording of what happens:
lol, I came here to find the solution but even the manager looks like "okay, just ignore them". what u suggest just like if there's no activity on the screen. But our issue was like even when we play, the phone keeps turning off every 40-50 seconds. CAN U GIVE US THE SOLUTIONNNN??????. This is why i hate madden management.
Community ManagerThis is also happening on IPAD OS for latest IOS version and latest version of Madden. Autolocks randomly. Any upcoming fix EA?
Community ManagerUnfortunately that is a workaround and not a fix. Setting the IPad to Never lock is not a good idea for many reasons
Community Manager@jbattagl2
Can you let me know what type of iPad model you have and what is the latest software version for it?
