All of my cloud saves are gone

Question

I got a new computer and suddenly I have literally zero cloud saves. I have no idea how this happened. Both in Origin and the EA app. Origin shows cloud saves as being enabled on my account, but says I'm using 0.00kb out of 1 GB.

This is unreal, so many hours. I was literally 2/3 with Mass Effect 3 in Legendary Edition.... Now it's all gone even though I own it on Steam. Because it doesn't use Steam Cloud (which has always worked perfectly) even though that's where I bought it. I don't know if I even have the heart to start the whole trilogy over again.

What am I supposed to do? I used this feature for years with multiple games. Now suddenly it's all gone. This is INCREDIBLY frustrating.

holger1405 · Answer

@slavicdonut&nbsp;

Do you still have the old computer?

slavicdonut · Answer

No. Even if I did, I'm missing cloud saves from more than one computer ago, for all my games.

holger1405 · Answer

@slavicdonut&nbsp;

The cloud save are a mirror of the physical saves on your computer, so after the first synchronization all what can be in the cloud are the saves from your most recent PC.

Edit: You can try the second method described in this article

The EA cloud is a QOL feature, it is not a viable back up solution and you always should back up data that is important for you yourself.

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All of my cloud saves are gone

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