Can't Download DLC

Well I haven't tried any other DLC on Origin, because I do not own any other DLC, so I can't say if this specific to just ME3 or Origin for me. Damn me for not buying enough Origin stuff I guess (is that how I should feel or something?)

Sorry to hear about your problem.  Unfortunately there's nothing anyone here can do for you.

The AHQ is for "player-to-player" technical self-help and game-play discussions.

We're all just fellow gamers, doin' the best we can...

Fixing this requires "official" support from the EA Game Advisors.

They are the only ones who can look under the covers at your account and change anything with it.

As the NOTICE at the top-right of every forum says:

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Sounds like you're having account/code issues. 

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look for the "Chat Now", "Call Now", or "Email Now" buttons, not the AHQ "Ask Now" one.  (You've already done that!)

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Good Luck! 

No not at all.

Check this folder:  (disk):\Program Files (x86)\Origin Games\Mass Effect 3\BIOGame\DLC

If it exist and has content, close Origin, rename the “DLC” Directory in _DLC or oldDLC whatever you like. Then start Origin as an Administrator and tray the download again.

I can’t say that it will work, but it’s worth trying.

Btw do you have “The Final Hours of Mass Effect 3” installed?

This mass effect saga is starting to drag first I couldn't purchase Some Dlc due to page being missing (which ea seems to have sorted), when i did manage to actually buy i reinstalled the game and now cant download any of the DLC.

I do have the Final Hours installed, would that make a difference?

OKAY SOMETHING FINALLY GOOD HAPPENED.

I deleted my add on "The Final Hours Of Mass Effect 3", and suddenly I was allowed to download and install everything again fine! However, I'm not sure whether this thread should be completely resolved, because it highlights an problematic conflict between the DLC available, and The Final Hours. So perhaps this should be recognised by someone up at EA before we solve the thread, just to notify them of this?

Well, good then. A friend of mine had the same Problem, and after I reinstalled Origin without effect, I tried the method in the post above and deleted “The Final Hours of Mass Effect 3” because he told me that the issue with the downloads started afterwards.

Wasn’t sure which one solved the problem, but now it seems to be clear that “The Final Hours of Mass Effect 3” indeed caused the problem.

Glad I could help btw. 😉      

I bloody love you holger1405!!!

After reading your post I looked around the Final Hours of Mass Effect 3 folder. I found a huge DLC folder so I copied over that folder from C:\Program Files (x86)\The Final Hours Of Mass Effect 3\TheFinalHoursOfMassEffect3\BIOGame into C:\Program Files (x86)\Origin Games\Mass Effect 3\BIOGame, used repair install and it all works now.

Its been over a month since this started for me and even a specialist from EA Customer Experience couldn't help. I've been swapping e-mails with guys from EA for quite some time now to no avail. I've put in more time and effort than I thought I could over a videogame trying to get this to work.

I can't tell you how happy I am right now. THANK YOU!

You are welcome snorlacc.

I tried to recreate the problem by renaming my ME3 DLC folder which led origin to “think” that I have no DLC installed. Then I installed “The Final Hours of Mass Effect 3” and attempted to download one of my purchased DLC’s.

The DLC’s are indeed downloaded into the wrong folder!

Exactly as you said into “(disk):\Program Files (x86)\The Final Hours Of Mass Effect 3\TheFinalHoursOfMassEffect3\BIOGame\DLC” instead of “(disk)\Program Files (x86)\Origin Games\Mass Effect 3\BIOGame\DLC” where they belong.

It would be nice if a mod here would inform the EA guys of this problem. They are obviously not aware of this issue.  

Edit: Typo

thanks a lot! It really helps 🙂 I had the same problem after uninstallation ME3. I needed to shift the game on another disk and that's why I uninstalled it. And then I installed it again all DLCs were lost and there is no opportunity to download it! Removal of "The final hours..." fixed the problem. Now I can get all my DLCs back :D