I am having an issue where the Mass Effect legendary edition doesn't show up in the Origin app store.
I keep getting a 404 error window.
Noticed that the same is happening with Dragon Age Inquisitor, these games just don't show up on Origin for me.
Very strange....
I've contacted support team today. I will attach the info that they gave in PNG
Community ManagerYou may be encountering a regional issue but try this link:
https://www.origin.com/irl/en-us/store/mass-effect/mass-effect-legendary-edition
Thanks.
Thanks for the reply, I guess it is a regional issue, the link you provided still brings up the 404 error.
It is redirected to: https://www.origin.com/sau/en-us/store/mass-effect/mass-effect-legendary-edition
and then the 404 error comes up.
Same here, same region, I guess it makes that final, it's a region issue for sure.
Same problem, I live in Israel. I have contacted with EA support about this problem, they said that they know about this issue and their tech team are working on that. That's all I got ☹️
@melikaorait seems very strange this is taking so long, I mean, seriously, how hard is this bug to handle?
Don't they want us to pre-order this game? (I also have the same issue with Dragon age Inquisitor, it just won't show up in the store)
This has been going on since the day they announced the game is GOLD, and the Inquisitor issue has been going on for months now.
I really hope someone over there gets this fixed soon, I would assume EA would want us to purchase the game through Origin and not through 3rd party apps or why use Origin at all...
anyway, I hope they fix this soon.
Dunno about DA Inquisitor, I got it in my library since the moment it was on sale. The strange thing is that I also had have ME legendary Edition on store the day it went on sale, but didn't buy it right away. And now all I got instead of preorder page is a SAU region lock or something. But I have legendary edition on my wishlist and that's what it shows me
I've contacted support team today. I will attach the info that they gave in PNG
Community ManagerHey everyone, I appreciate the reports.
I've just done some digging into this situation and it does appear to be a regional issue as you've suspected.
This has been passed along to the team that can dig into it a bit further, but that's all the information we have currently.
If I hear any updates I'll let you all know, thanks for bringing it to our attention in the meantime!
I can finally see MELE in the store, however there is only the option to add to wish list with no pre-order option available.
So one step ahead, but not there yet.
