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mikewoo6425235's avatar
mikewoo6425235
Rising Adventurer
1 year ago

[EA app] Mass Effect Trilogy Errors

@holger1405 , @EA_Shepard 

The EA App malfunctioned badly, and now I can't get any of the Mass Effect games working. Prior efforts found in this thread, pages 5 and 6:

https://answers.ea.com/t5/Bug-Reports/quot-Not-Currently-Playble-quot-or-quot-This-game-hasn-t/m-p/13955868#M55464

Basically, I get failures on all 3 Mass Effect games.

ME1 gives 'This game hasn't released yet. Wait until the official release date () to launch Mass Effect (2007). In the meantime you can go to the Game Hub to learn more about different edition release dates.' error. Plainly a mistake, as the game is seventeen years old.

ME2 just silently fails. No error given.

ME3 will run, but then I get errors about all my DLC needing to be authorised.

Is there any way to resolve this? <hoping>

27 Replies

  • DoctorDAM's avatar
    DoctorDAM
    New Ace
    1 year ago

    Have you tried logging in and starting games on another PC?

  • mikewoo6425235's avatar
    mikewoo6425235
    Rising Adventurer
    1 year ago

    @holger1405 

    I re-synced my system time to time.nist.gov and restarted.

    ME1 still gave me the 'This game hasn't released yet' error.

    So I created a new admin user and logged in as that user.

    At this point I was completely unable to start EA app no matter what I did, so here I am again.

    (sigh) Does this mean I have to delete my C partition again?

    @DoctorDAM 

    Unfortunately I don't have access to another computer, but thank you for the suggestion.

  • mikewoo6425235's avatar
    mikewoo6425235
    Rising Adventurer
    1 year ago

    @holger1405 

    @EA_Shepard 

    Okay, I've deleted my C partition, made a new one, formatted, and am now back in Windows.

    Downloading and installing EA app... done.

    Downloading ME1... done.

    Launching ME1...

  • mikewoo6425235's avatar
    mikewoo6425235
    Rising Adventurer
    1 year ago

    @holger1405 

    @EA_Shepard 

    UNBELIEVABLE !!

    I just got done reinstalling Windows - haven't even installed antivirus or registered with Microsoft yet - and ME1 is giving me ANOTHER 'This game hasn't released yet' error!

    I now firmly believe this is NOT my fault. If it <was> my fault, ME1 would be working right now. And if it was a hardware issue, ME2 and ME3 would refuse to launch as well.

  • mikewoo6425235's avatar
    mikewoo6425235
    Rising Adventurer
    1 year ago

    @holger1405 

    I noticed that EA App was updated yesterday.

    However, when I try to launch ME1, I am, still getting failures; specifically, 'Failed to launch game' errors.

    Guess it's one step forward, two steps back. Argh.

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