Game still crashes when I exit to launcher.

Question

I’m still having an issue where I would finish playing Mass Effect 1 and 2 and when I exit the game it would boot me back to the dashboard instead of back to the launcher. I have no headset connected to my Xbox One X at all and I downloaded all updates so far. What can I do about this issue? Thank you!&nbsp;

ea_atic · Answer

Hey&nbsp;@xbox103177&nbsp;&nbsp;Could you try to power cycle the console and see if that helps.&nbsp;
&nbsp;
How to power cycle:&nbsp;

Turn off your console by pressing the&nbsp;Xbox&nbsp;button on the front of the console for about 10 seconds, until it shuts down completely.
Unplug the console's power cable. Wait 10 seconds.
Important&nbsp;Make sure that you wait at least 10 seconds. This step resets the power supply.
Plug the console power cable back in.
Press the&nbsp;Xbox&nbsp;button on your console to turn it on.

Thanks!
&nbsp;
/Atic&nbsp;

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Game still crashes when I exit to launcher.

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