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Driger369's avatar
13 years ago

Games will not load?

I purchased the Mass Effect collection for PC. Just installed them all and found that Mass Effect and Mass Effect 2 will not run. They will not start, load, or give any sign that they have done anything beyond the Origin popup stating that the game is loading. That dissappears and the game does not load.

I have tried reparing the files, uninstalling and reinstalling, and even restarting my computer just to see if there was anything going on with that. It's an almost brand new vision custom built computer that has well beyond the system requirements for any of the games. Is there some way to fix this?

4 Replies

  • Things to try (checking after each one to see if the problem is resolved):

    Let's start with, "Did you follow the instructions found in this topic: [Information] Mass Effect 1 and Windows 7 - You need patch 1.02 to play, which is pinned at the top of this forum?"

    Next, set Origin to "Run as Administrator".

    Then, disable "Cloud Storage" for saves.

    Now, set MassEffect Launcher.exe to run in "Windows XP (SP3) Compatibility Mode".

    Lastly, if ME2 really still won't start, set MassEffect2Launcher.exe to run in "Windows XP (SP3) Compatibility Mode".

    Let us know how things go!

  • zgwortz's avatar
    zgwortz
    13 years ago

    @thandanlyman: You really need to stop pointing people to that sticky, as Origin now automatically applies that patch to new installs, and your instructions to set MassEffect Launcher.exe to run in compatibility mode are wrong because there is no such file.   You also missed the critical step of removing Origin from the system tray before trying to run it as administrator.   I probably wasted a good 45 minutes trying to follow your instructions before I found the correct procedure in the post by "theprytanis" in this thread:

    http://answers.ea.com/t5/Mass-Effect/Patch-1-02-Implementation-Not-Found-Error-Run-as-Admin-doesn-t/m-p/822272#U822272

    ...which I copy below for quick reference:

    -->Steve

    -------------Begin quote---------------

    The sticky at the top of the forum is woefully inadequate for fixing the various issues with this game.  I'm afraid that I am also no expert.  So after those provisos, here's what I did:

    1) Went to .../Origin Games/Mass Effect/Binaries.

    2) Opened MassEffectConfig.exe

    3) This verified that yes, in fact, the trilogy edition does come pre-patched to version 1.02.  The information in the sticky and from several other snippy posters was incorrect regarding this.  Check on the "Game" section of the config tool.  If it doesn't read 1.02, then follow the instructions in the sticky.  If it does read 1.02, you don't have to update.  I didn't have to.

    4) Close that tool.

    5) Right click the MassEffect.exe.

    6) Choose properties.

    7) Switch to the "Compatability" tab.

    8) Check the "Run this program in compatibility mode for:" box.

    9) Select "Windows XP (Service Pack 3)" in the drop down.

    10) Apply, click OK, etc...

    11) Close Origin.

    12) Remove Origin from the system tray on the taskbar.  There should be an up arrow at the bottom right of your screen, close to the system clock, on the task bar.  Click the arrow, then right click the origin symbol and close it.

    13) Right click MassEffect.exe.

    14) Click "Run as Administrator".

    That did it for me.  Hopefully it works for you.

    ---------------------------------------------------------------

  • @zgworts; 

    Let's see...

    1.  We don't know that the person has the "new" install, and they didn't indicate that they had that patch applied

    2.  There is, in fact, the program MassEffectLauncher.exe on many (if not all) installations, so if it exists for a given player that fix helps. My own Win8 Pro/64-bit rig being an example.

    3.  Setting the Launcher programs to compatibility mode is a step I recommended to try AFTER changing Origin to "Run as Administrator".  So if the solution you referenced were indeed adequate, then the instructions I gave (if followed) would have been as well, and the problem would have been solved before arriving at anything to do with the Launchers.

    4.  And if you "wasted 45 minutes" because you didn't completely exit a program before trying to change its run settings in Windows, then I'm sorry.  But really now, I wouldn't have bothered to give instructions on how to "copy-paste" either, if that had been needed.

    Lastly, if you believe that the solution you found is more appropriate than the sticky at the top of the forum that the Moderators selected, you might PM one of them and suggest that it be replaced.

  • Posted elsewhere by me, but here goes.  If the other fixes fail, try this :

     : COPY the disk to desktop ( just make a file for it and copy and paste the disk (for me1) into the new folder.  Then try to open the folder again, and click setup.  If that works ( and it should) click play in the new files ( in your documents folder, there should be a new mass effect folder). open that folder, and click to play.  It worked for me.  Now, MAss Effect 2 is a little harder.  YOu make the same new folder on your desktop, but when you get to the second disk pasting it in, make a new folder INSIDE your me2 folder.  Then copy the files back to the disk 1 folder by opening the disk 2 folder ( inside your disk 2 folder then press ctrla, ctrl c, then switch out of that folder into the disk 1 folder, and press ctrl v.  When prompted whether to overwrite files, etc,, make SURE that you select KEEP BOTH FILES!.  Then install ME2, and play as normal.  (It worked for me, I spent WEEKS trying all the other fixes, and this one worked for me!)

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