Mass Effect 1 does not wanna download on the EA app iv see several others having this issue too and EA does not seem to care.
Anyone here that have found any work around its the original ME not the Legendary.
(cm edit - updating thread to match issue for visibility)
Community ManagerTried to install to both SSD and HDD and still same error. Also tired to install EA on the HDD and still the same. Guess ill have to keep plaing ME1 off my old PC
Community ManagerIf those steps do not work, Please post the following info so we can have it looked into as it may not be a game issue but a related EA App issue that is being tracked.
@FaceCombat wrote:
@EA_Shepard wrote:
Hey Everyone,
I tested this myself, and I was able to get it downloaded. I have two internal drives. One SSD and one HDD (for games)
Did you have it try to install on the SSD by chance? I do not have an HDD to test with, and I saw one other post here that might've indicated that it doesn't like installing on the SSD, so I'm curious about that now.
In my case, the error occurred before I could pick a drive.
I don't have time to test all the suggested steps yet. I hope I can make time to try it soon.
None of the troubleshooting steps worked. Here's the requested info:
Platform: EA app
EA Username: Fred_vdp
Date/time issue occurred: Last occurred Monday 8 May 2023 17:26 UTC
What type of issue do you have? Technical/Install/account
Summarize your bug: Mass Effect 1 can't be installed from EA app.
How often does the bug occur? Everytime I try to download Mass Effect 1 (original).
What happens when the bug occurs? The EA app is calculating disk space. Very soon after I get the error "There's a problem with your download." No such issue with other games.
If possible, share a Screenshot or Clip...⬅️We love these: Video
Please share a DxDiag (attached)
Error Report ID from the EA Reporter link: 0a3668dd-8f97-4e1e-bc08-53dd37372a23
Community Manager@Fred_vdp I appreciate that. I sent this info over to them for review. They requested more of these, so thank you for replying with that info. 👍
No problem. I play Mass Effect: Legendary Edition and own the Mass Effect games on disc, so I'm not really affected by this, but I hope this can be fixed for all the affected players who haven't moved on to the remaster.
I'm experiencing the same issue. I was attempting to uninstall and reinstall Mass Effect 1 when this happened. The issue is identical to the original post, right down to the timing of a brief display of the details window and then the error message before that window even populates.
