12 years ago

Mass Effect 2 Invalid License Reason Code = Invalid Cipher (0x0006)

Hi,

I'm posting this here because my ticket on EA Support was deleted for no apparent reason. I had an issue before where my product key on Mass Effect 2 on Origin was not being accepted by social.bioware.com so I filed a ticket with support (Case Number 09871104). I reopened the ticket when their extra copy of ME2 that they gave me to allow me to register to social.bioware.com caused the game to stop functioning.

I have tried uninstall/reinstall. I have tried removing the dlf license file and a clean reboot. I've also done a repair of the installation. It refuses to start with the above error. Can someone please help me.

45 Replies

Anonymous
10 years ago
Approved
This is how I fixed that exact problem with my copies. I updated both versions until they both said they were ready to go. Meaning no more updates available. I did this in the Origin program by the way. I always launch my games with Origin instead of directly from the game. Anyway after I updated them both what worked for me was I update the regular version one more time and somehow it actually played the deluxe edition perfectly. But as soon as I try to update the deluxe one again it gets that license error. So update them both but update the version you won't be launching last. It doesn't make sense but that's how I fixed it on my computer. Also in my case Origin and Cloud saved all my data in a way that no matter which version I launched all my data including DLCs were available. Even when I uninstalled everything and redownlaoded it i still got all my saves back. So try updating them then launch the one you did not update last and it should work. That's how mine was fixed.
Anonymous
10 years ago
Approved
Awesome! Did the trick.
ferroboy
Seasoned Traveler
9 years ago
@hopVIP wrote:
This is how I fixed that exact problem with my copies. I updated both versions until they both said they were ready to go. Meaning no more updates available. I did this in the Origin program by the way. I always launch my games with Origin instead of directly from the game. Anyway after I updated them both what worked for me was I update the regular version one more time and somehow it actually played the deluxe edition perfectly. But as soon as I try to update the deluxe one again it gets that license error. So update them both but update the version you won't be launching last. It doesn't make sense but that's how I fixed it on my computer. Also in my case Origin and Cloud saved all my data in a way that no matter which version I launched all my data including DLCs were available. Even when I uninstalled everything and redownlaoded it i still got all my saves back. So try updating them then launch the one you did not update last and it should work. That's how mine was fixed.

This worked for me when nothing else did. It's kind of sad. I chose to buy on Origin even while owning it from Steam because I hated logging into the Cerberus Network. With the Origin version it's automatic. Seems like a little thing but there it was.
Anonymous
9 years ago
Approved
with updateing you mean "repair" or "check for updates"
hamburgerprime
New Veteran
9 years ago
You can do both. One checks to see if you actually have the latest update and the other replace any files that are missing.. They are both good to do especially if you own a lot of the DLC itself, but its only really necessary if you are having an issue with content and not so much this error or the game in general.