Hi guys,
Same issue since two days and even with a game from the franchise "Mass Effect Andromeda Deluxe Edition". Trying to start the game then a pop up says "preparing the game" and nothing occurs. Here is the rror message (number EC:10607) : "Cloud datas for that game are corrupted et we could not find the local backup datas. if you recently launched EA app on another device, we recommend to use that same device in order for us to try to restore the could datas". You can create a new backup by launching the game right now". i do not another device. if i click on "start the game" in that error message window it launches but then comes back to Steam after few seconds. It bothers me a lot !
