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Jbrizzizzle's avatar
Jbrizzizzle
Seasoned Newcomer
1 day ago

Mass Effect: Andromeda - "You are not allowed to access online features"

Whenever I try to connect online in Mass Effect: Andromeda I see the message "You are not allowed to access online features". I'm able to play other games fine online. I've tried clearing my ea app c...
connectivity
me andromeda
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holger1405's avatar
holger1405
Hero+
17 hours ago

Jbrizzizzle​ 

Please follow the steps in the OP of this thread.

If deleting EA License Files and clearing Windows temp files don't help, contact support in the way described in the post. 

If support is not able to help you tag EA_Shepard in the thread I linked. 

  • Jbrizzizzle's avatar
    Jbrizzizzle
    Seasoned Newcomer
    8 hours ago

    Hi, 

    I did try both of those things and they did not work. Support seems deeply confused about this (not sure if they are bots or not). I've tried to reply to the tread you linked but replies have been locked.

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