Forum Discussion
EA_Shepard
Community Manager
8 months agomoonsyrin With PlayStation, unless you had EA Play, that error is a network error, not an account error. I looked at the account, and you do have an Online Access entitlement, which is granted by your PlayStation when you first try to access the game on that console.
If you are still unable to get in, change the password to the EA account that is linked with that PlayStation account and try again. I would just reinstall the game after the password reset,t but that should work. If not, you have to look at further troubleshooting the console and network.