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Valedin's avatar
Valedin
Newcomer
20 hours ago

Mass Effect Andromeda Online Access

EA_Shepard​ Would you be able to look into this issue for me as well.  I was not able to get through to live support but my case number was 256414242.

Thanks!

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Valedin​ Hey.

    Thanks for the case number. If you are in the EA app, please run a repair or just a straight-up reinstall if you have the time. You should be good but the steps to clean out the PC of old files, and the reg key may still need to happen.

    Let me know if you can get in now or not and if not let me know what steps you did before you launched the game.

    Thanks!

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