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I did all that and now sometimes it will start but take a long time to actually do so. It doesn't work every time. When it does work I get a notification saying that the cloud save is out of date and asking if I want to use the cloud save or the local save. I'm uploading pictures of the notifications with this reply
Gaibaa So the save part will be up to you, honestly. That is due to the issue you have when the game creates a local save vs what the EA app automatically saves on the cloud. Your local saves will be or should be here: C:\Users\Documents\BioWare\Mass Effect Legendary Edition
That is what causes that issue. So, where you left off is where you want to sync from. I assume the cloud as that was the older date with the game(s) you were playing. You can move the save folder from the above location to the desktop and try to sync it again, but it will most likely sync the cloud. Hopefully you don't lose progress you had but where you want to start from is kind of up to the player when that happens.
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