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@Coolerking03 Please provide the the ME log. Click File > Save, choose "Events displayed using current filter," check the box to include profiling events, and choose your desktop as the location to save the file.
After it crashes, please upload the log to a third-party site and link it here.
ok i am trying it on this site i hope it works and i did what you asked me to.
Edit: Holger1405, removed log file after download.
- holger14054 years agoHero+
- 4 years ago
Just checking to see if you had a chance to look that over.
- holger14054 years agoHero+
Yes I had, unfortunately I still couldn't identify the culprit without a doubt.
There is a WMI security warning shortly before the "bink2w64.dll" throws the error, so lets try this:
- Go here and download the "All in One Runtimes" (Description)
- Press the Windows key and "i" at the same time > Apps.
- Enter "Microsoft Visual" in the search filed.
- Deinstall all "Microsoft Visual Runtimes. (From 2005 to 2019)
- Reboot.
- Install the "All in One Runtimes" Use the options from the screenshot below + the 2019 runtime that should be shown for you.
(Inform me if it isn't.) - Reboot.
- Repair the game. (If you have it on steam repair it in Origin as well.)
- Test.
If that still don't works it is probably not meaningful to search further.
A complete fresh installation of Windows would probably solve the problem. Only you can decide whether this is a feasible option for you. - 4 years ago
Hi i went to the site you put on there and installed that program but it did not give me any options or what your screenshot showed. After installation game still will not run past the launcher.
- holger14054 years agoHero+
- 4 years ago
yes i used that link the program installed everything but i didnt get the screen you got
- holger14054 years agoHero+
Then it is likely that the installer checked whether the runtimes were already installed, and because you uninstalled them first, skipped the settings.
As said, I see not much other options, you could clean reinstall the Graphic drivers with DDU.
But apart from that I would suggest a clean installation of Windows.
If you decide to do that, download the Chipset driver and both graphic drivers from the ASUS support page of your Notebook.
Install Windows in offline mode, then install the Chipset driver > RebootInstall both graphic drivers > Reboot > Test the game.
If it works go online and check after any driver installation if the game still works.
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